Privacy policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Cartso.in (“we”, “us”, “our”, or the “Site”).
By using this website, you agree to the terms described below.
Text Messaging & Notifications
By providing your phone number during checkout, filling in opt-in forms, or texting a keyword to us, you consent to receive SMS messages related to:
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Order updates
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Product information
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Promotions and offers
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Abandoned cart reminders
Message frequency may vary. Message & data rates may apply. Consent to receive messages is not a condition of purchase.
You can unsubscribe anytime by replying STOP to any SMS we send.
Reply HELP for assistance.
For any issues related to unsubscribing, you can contact us at:
📧 support@cartso.in
Personal Information We Collect
1. Device Information
When you visit the Site, we automatically collect information about your device, such as:
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IP address
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Browser type
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Time zone
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Cookies installed on your device
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Pages viewed and browsing behavior
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Referring websites/search terms
We collect this information using:
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Cookies
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Log files
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Web beacons, tags, and pixels
This helps us understand how visitors use our site and improve functionality.
2. Order Information
When you make a purchase (or attempt to), we collect:
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Name
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Billing & shipping address
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Payment details
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Email address
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Phone number
This is used to fulfill and manage your order.
3. Definition of Personal Information
In this policy, “Personal Information” means both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
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Process and fulfill your purchase
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Arrange shipping
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Provide order confirmations & invoices
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Communicate with you
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Detect potential fraud
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Send product updates or promotional content (if opted-in)
We use Device Information to:
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Improve site performance
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Optimize user experience
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Detect security risks or fraudulent activity
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Analyze marketing and advertising campaigns
Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers, including:
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Shopify, which powers our store
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Google Analytics, to understand how customers use our site
You can read their privacy policies here:
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Shopify: https://www.shopify.com/legal/privacy
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Google: https://www.google.com/intl/en/policies/privacy/
We may also share information if required to comply with applicable laws, regulations, or lawful requests such as subpoenas or court orders.
Behavioural Advertising
We may use your data to show personalized ads based on your browsing behavior.
You can opt out of targeted ads here:
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Facebook: https://www.facebook.com/settings/?tab=ads
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Google: https://www.google.com/settings/ads/anonymous
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/
Do Not Track
We do not alter our data collection practices when we receive a Do Not Track signal.
Your Rights
For European Residents
You have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Object to processing
If you want to exercise these rights, contact us at support@cartso.in.
Your data may be transferred outside of Europe, including to Canada and the United States, for processing via Shopify and other partners.
Data Retention
We retain your order information for record-keeping unless you request its deletion.
Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or for legal and regulatory purposes. Updated versions will always be posted on this page.
Minors
This Site is not intended for individuals under the age of 13.
Contact Us
For questions, complaints, or more information about our privacy practices, please contact us at:
📧 support@cartso.in